Terms and Conditions
1. GENERAL TERMS AND CONDITIONS
1. This booking is subject to these Terms and Conditions of Hire. By signing the Agreement, you are entering into a contract with The Squire Event Company Ltd, acting as an Agent for the reservation of Entertainment Services, as outlined in the Agreement, and are agreeing to be bound by these Terms and Conditions. The Agreement also forms a contract between you and any sub-contractors, subject to the Terms & Conditions stated here.
2. The fee, and all the relevant details for the event are stated in your contract. These were the details given at the time of the booking. Please inform us urgently if there are any errors.
3. A booking is only confirmed by The Squire Event Company Ltd once we are in receipt of the returned Agreement, signed by the Client, together with the reservation fee (where applicable). Until such time as this condition has been met, the booking will be treated as an enquiry only and The Squire Event Company Ltd reserves the right to accept an alternative booking for any items or services listed without notification.
4. The services detailed on this Hire Agreement will be holding this date exclusively for you with effect from the receipt of the signed Agreement, and therefore they will continue to turn away all other work for this event which is booked for. The potential loss of work to the entertainment service is real and tangible, and so cancellation fees will be charged.
5. The terms of this Agreement do not allow for cancellation other than by mutual consent of all parties and confirmation in writing. The Squire Event Company Ltd will charge the following fees should a cancellation occur:
1. Within 30 days of the event - The full agreed fee.
2. Within 31 days or more of the event - 50% of the full agreed fee.
The reservation fee will not be returned under any circumstances. Cancellations are only accepted by telephone backed up by e-mail. Once we have received your notice of cancellation, we will confirm this to you via return email.
6. The balance of the total fee (less any reservation fee and other payments made) must be made to The Squire Event Company Ltd no less than 14 days prior to the event date, this payment can be made by Bank Transfer.
7. It is ‘The Clients' legal responsibility to comply with and ensure that current Health & Safety regulations are in place and any place of performance is fit for the use intended. A safe electrical supply must be provided. All outside situations (Marquees/Outbuildings) must be dry, undercover and made safe for electrical use and insulated from the ground.
8. Smoke machines can only be used with the prior written consent of the venue management.
9. A minimum clear floor space is required of 3 metres x 2 metres with a head height of 3 metres (where possible). A minimum of 2 x 13 amp power sockets must be available within 5 metres of the set up area. If other additional entertainment is booked, adequate floor space must be available for all the equipment, performers and changing facilities provided if required.
10. A minimum of 1hr is required for rigging and a further hour to dismantle and load the equipment into our vehicle. This must be taken into account when planning any arrangements.
11. In the unlikely event of sub-contractor or entertainment service being unable to arrive due to unforeseen circumstances such as illness or any other emergency, The squire Event Company Ltd will endeavour to arrange for a suitable solution with similar equipment and experience to cover the service for the same price.
12. The Client realises that whilst we have excellent backup services in place, and every reasonable safeguard is assured, the breakdown of any electrical equipment can be an unavoidable occurrence and is often outside of our control. We will however make every reasonable effort to rectify the situation. In the extremely unlikely occurrence of a non-performance, or if a total failure occurs, The Client will be refunded in full. In this situation, this will be the full extent of our liability.
13. The Client is responsible for the conduct of all persons attending the event whether those persons are invited or not. We do not take any responsibility for controlling rowdy behaviour, or ejecting unwanted persons from the venue. The Squire Event Company Ltd and it’s sub-contractors have the right to perform in a safe environment. We reserve the right to terminate the performance should any physical/verbal abuse or intimidating actions be made to the team members, Venue, Staff or any of those persons present at the event. Under these circumstances no refund will be given. The Squire Event Company Ltd and it's sub-contractors also reserve the right to terminate the performance should our equipments' safety be compromised in any way.
14. No other persons or performers may use any of the equipment provided other than by prior consent of our team members.
15. If performance time is requested in excess of that stated on the Agreement this will be at the discretion of the sub-contractor and subject to additional fees charged at our overtime rate. Any additional fees must be paid to the contractor in cash in advance of the extra services being performed. All requests for additional playing time must be cleared with the Venue management team beforehand.
16. Any delayed set up time and subsequent delayed start time due to the overrun of any prior proceeding, or of situations outside of our control will not warrant any extension of the stated finishing time or any fee reduction. Such situations may include, but are not limited to, poor access, room clearing and dancefloor preparation.
17. By booking any service with us including Selfie Mirrors you agree that all images either of the event or taken on a Selfie Mirror are the original copyright content of The Squire Event Company Ltd which we will use on social media or for marketing purposes as we see fit. The paying client will have access to these photos which they can also redistribute as they see fit and they will only be removed from our website or social media where in-appropriate content is shown or at our own discretion. The client is responsible for ensuring all guests are aware of this and act in an acceptable manner where photography is taking place and must make guests aware prior if they do not give consent for their images to be distributed.
2. CUSTOMER SERVICES
1. To protect your own interests please read the conditions carefully before signing them. If you are uncertain as to your rights under them or you want any explanation about them please write or telephone using the address and telephone number set out above.
2. If you are unhappy with any aspect of our service, please contact our office. Any complaints will be dealt with sympathetically and we will work with you to reach a satisfactory conclusion.
3. LIABILITY
- Except for death or personal injury caused by our negligent acts or omissions we shall only be liable for any loss or damage which is a reasonably foreseeable consequence of a breach of this Agreement.
- You will be responsible for all claims, liabilities, damages, costs and expenses suffered or incurred by us as a result of your breach or default in the discharge of your obligations.
- Where we need to carry out work on your premises (or those hired for the event) and/or install equipment, we will not accept liability for the cost of repairing or replacing parts of your existing system (or those of the venue) which occur due to faults in your system unless we have been negligent in not realising that such damage may occur or in the way we did the work.
- Nothing in this Agreement shall exclude or limit The Squire Event Company Ltd’s liability for death or personal injury resulting from The Squire Event Company Ltd’s negligence or that of its employees, agents or sub-contractors.
4. INVALIDITY
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
5. ENTIRE AGREEMENT
- This Agreement contains the entire agreement between the parties relating to the subject matter and supersedes any previous agreements, arrangements, undertakings or proposals, oral or written.
- Nothing in this Agreement is intended to, nor shall it confer any rights on a third party.
- We reserve the right to make minor changes to this Agreement from time to time. Any major changes will only be made with your agreement.
6. GOVERNING LAW
All provision of services and equipment shall be governed by and interpreted in accordance with the laws of England and the parties submitted to the jurisdiction of the English Courts, but The Squire Event Company Ltd may enforce any such provision of services and equipment in any court of competent jurisdiction. In the event of a dispute or difference arising from these conditions or the interpretation thereof or otherwise arising from the Hire of the equipment under these conditions, such dispute or differences shall be referred to arbitration by a single arbitrator mutually agreed between the parties or failing such agreement, by an arbitrator nominated by the President of the Institute of Arbitrators. Any such arbitration shall be conducted in accordance with the Arbitration Act 1950, and by application of the law of England.
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